Members should report a lost or stolen card immediately.

The term “account” is used solely to describe the Club Serrano card which is used primarily for tracking gaming activity, transactional activity, and Earned Rewards.

Club Serrano card does not constitute a financial account and does not entitle the player to any financial services.

Any member or player violating such rules may be excluded (banned) from the Yaamava’ Resort & Casino and Palms Casino Resort gaming facilities. In addition, members (or players who do not have a Club Serrano card) are not allowed to use the Club Serrano card belonging to another player. Members are not allowed to share their Club Serrano card with another player. Benefits are intended for the member listed on the account only, and only the named account holder may use the card or access account information.

Club Serrano club card points, offers and Earned Rewards are not transferable, including upon account termination, death or divorce.

Valid, unexpired government-issued photo identification is required when applying for membership and for all player transactions.

Must be 21 years of age or older to participate.

To show our gratitude, we created a special card and benefits just for military active duty and veterans, as well as first responders. Join us for our Veterans Day Drawings happening every half hour from 12:30pm until 5:30pm in BAR BAR BAR. On November 11, you could score $1,100 in Xtra Credit at San Manuel Casino. Management reserves the right to modify or cancel promotion. Each guest picking up their vouchers must present a proof of service, a valid ID and their Club Serrano Card.

To redeem this special offer, visit any Guest Services desk on Veterans Day from 8am to 8pm to receive your gift, buffet voucher, and Rock & Brews voucher. Free Pulled Pork Sandwich at Rock & Brews.On Monday, November 11, Veterans and active duty military can enjoy the following: On Monday, November 11, 8am – 8pm, San Manuel Casino will show its appreciation for active duty military and veterans with three special offers. San Manuel Casino will continue its long tradition of honoring US Military & Veterans.

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